In November, my boyfriend and I got a very rude awakening, literally, on a Wednesday at 5:30 a.m.  Our phone number had mistakingly gotten programmed as an overflow number for Clark County’s Section 8 Housing waiting list.  After we figured this out, we called the housing authority, who told us there was nothing they could do about it and to call our phone provider. 

We called Embarq and they took down our cell phone number, told us to disconnect our phones and said they would call us back.  When we didn’t hear from them for two days, we called them and decided to record the conversations.  We then editted the audio and make slides to go along with it.  We then posted the video on YouTube. 

In January, Tim Pratt, a social services reporter for the Las Vegas Sun, called me wanting to write about the problem. 

I’m glad that this story got out there, because at the time, no one wanted to lift a finger to help resolve the problem.  By problem, I don’t mean that my boyfriend and I were without a phone for 3 days, but the fact that people were trying to get through to Housing and instead, got our answering machine.